Fault finding across Dorset
The fault your last electrician could not find
A tenant reports the power tripping. Someone attends, finds nothing, and bills you anyway. Three weeks later it happens again. We do the job most electricians avoid: we stay until we know what is actually wrong, then put it in writing.
Why intermittent faults get abandoned
It is not incompetence. It is economics. A fault that only shows itself when it rains, or when the tumble dryer and the shower run together, cannot be found in a thirty minute call-out. Most firms price a call-out, discover the fault will not perform on demand, and then choose between working for free or walking away. Most walk away.
That is exactly why we take these jobs. The visit is priced as diagnosis, not as a call-out, so there is no point at which finding the answer starts costing us money.
What the visit gives you
A written finding
What the fault is, which circuit, and what caused it. Plain English, not a code you have to interpret.
A fixed repair price
Priced from the same list every job uses, sent with the finding. No second visit needed just to tell you the cost.
Something to show the tenant
A document you can forward. The complaint has an answer and a date attached, which is usually what ends it.
The faults we get called to most
- A safety switch that trips at night. Almost always an immersion heater, an outside light letting water in, or a fridge in an outbuilding.
- Trips only in wet weather. Water tracking into an external socket or light, or a buried cable that has been nicked.
- One room dead, everything else fine. Usually a loose connection cooking quietly inside a socket or a ceiling rose.
- Trips when two appliances run together. Sometimes not a fault at all - a circuit carrying more than it was designed for, which needs a different answer to a repair.
- Buzzing, warmth or a smell near the board. Stop reading and call. That one is not a scheduling problem.
Honest about the hard ones
Some faults will not appear while anyone is standing there. If yours is one of those, we say so on the day rather than guessing, and we agree in writing what happens next before any more time is spent. What we will not do is replace parts hopefully and invoice you for the education.
If the property is due an inspection anyway, say so when you book. Fault finding and an EICR in one visit costs less than two visits, and the report gives you the whole picture rather than one circuit.
Book a fault-finding visit
Tell us what the tenant reported and roughly when it happens. That detail alone often halves the time on site.